FAQ

Do you deliver?

We provide delivery to areas around Kota Kinabalu. The charge for delivery starts from RM8 per order.

Free delivery for orders above RM100.

Pick Up available at Super Ono, Plaza 333 every Saturday after 2pm at no charge.

How much is the Delivery charges?

RM8 –  Kota Kinabalu City center, Likas, Luyang, Penampang, Inanam and Tanjung Aru

RM20 – Donggongon, Sepanggar, Menggatal, and Putatan,

RM30 – Telipok, and Tuaran

RM15 –  Delivery by J & T Express to whole Sabah

What is the delivery time?

Delivery time is 2pm to 5pm daily. Let us know if you have special request.

What are the delivery and cut off time details for online ordering?

We deliver the cookies the next day after the order. The cut-off time for next-day delivery is 6pm.

Do you COD?

We are unable to do COD (Cash on delivery) as our cookies are baked to order to ensure the freshness of the cookies.

How long do Suka Cookies last?

Suka Cookies taste best within 48 hours of purchase or they can last 6-8 months longer if stored in the freezer in a freezer-safe container. Because they are baked without added preservatives and are made with all butter recipes they should not be left in the sun or higher than room temperature areas. Once taken out of the packaging they should be eaten immediately. In air-tight packaging they will last 5-6 days in the fridge and keep their fresh taste. If stored in the freezer in air-tight Ziploc they can last up to 8 months.

Are your cookies Halal?

Our cookies are not Halal certified, however, we do not use pork, lard, or alcohol in our production.